Frequently Asked Questions

If you have any questions regarding our Document Scanning services please look through the following frequently asked questions. If have any additional questions about our services, please do not hesitate to Contact Us

Document Scanning FAQs

+What types of documents can we scan?

AMS can scan documents ranging in size from a postage stamp to large format drawings A0+ in black and white or colour. We also offer microfilm/microfiche scanning and book scanning.

+How many documents can we fit on a CD?

You can typically store between 20,000 and 25,000 A4 documents on a standard CD. This number will vary depending on the nature of the content.

+What type of file formats are you able to return our work in?

The most common formats are PDF and TIFF, we can also supply JPEG and BMP.

+Is it easy to find a document once it's scanned?

Yes depending on the type of indexing criteria you ask for, documents can be found in seconds using our amsview software.

+How easy is it to distribute scanned images?

Once a scanned document is on your screen you can attach it to an email in its standard format or convert it to PDF.

+Can you add documents to a cd once it has been written to already?

As a general rule we will only write to a CD-R once and as the disc is write protected it cannot be written to again. For writing multiple sessions on a disc we use CD-RWs which can be written to many times (much like a floppy disk, providing the disc has not been write protected.

+We've sent some documents in for scanning/microfilm but need some pages back urgently, what do we do?

Requests for work to be sent back can be made by telephone (0118 9431443), fax (0118 9426631) or e-mail(bureau@archivems.co.uk). When requesting documents we will need the following information: your name, your company name and contact details and any relevant details pertaining to the paperwork (eg. document number, which folder the document is in, date, etc. Obviously these will depend on the type of paperwork you have sent in.) The quickest way for us to get your paperwork back to you is by fax or e-mail, though obviously if there is a large amount of work that you need back then it can be collected/delivered. For scanning work we generally fax documents if they are yet to be scanned and e-mail if they are already scanned. For microfilm, paperwork is generally sent by fax.